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Firstaff is an expert company in delivering global and local Project & Contingency Hiring Resources, Talent Acquisition, Headhunting and Recruitment Strategy Advice to clients across a broad range of industry sectors, providing professional Senior Technical and Non-Technical individuals to work on projects and assignments worldwide; Directors, Managers, Principals, Subject Matter Experts, Sole Contributors and Skilled Professionals.

 

More and more, we see our clients moving away from the typical hire or outsource consultancy engagement to having a preference to work with an expert recruitment company.  Here at Firstaff, we believe in developing a mutually rewarding relationship with our clients and collaborating with them to successfully hire an individual and/or team of Subject Matter Experts (SME’s) for a specific deliverable or assignment. Time and time again, this has proven to be a win-win situation for all parties involved in terms of quality, timeframe and cost effectiveness.

Some case study examples;

eBay/PayPal

Firstaff assisted in the start-up operation of eBay/PayPal in Ireland, working closely with Executives from the US to establish an initial foothold and build Management teams across a range of functions; Operations, HR, Call Centre, Payment Operations etc.   We hired 300+ FTE’s and recruited and processed a temporary payroll for circa 400 CSR’s through this growth phase.

Bord Gais

Working closely with Bord Gais to assist them with their temporary and FTC staffing needs across a range of Business Operations functions including; Finance, Retail Operations, Sales/Marketing and IT providing skilled resources at both Senior & Mid-level positions.

AOL

We successfully collaborated with Senior Executives in Ireland, US & Middle East building AOL Technical teams, hiring and processing a temporary payroll and managing contractor resources for AOL Time Warner Development teams over a 4 year period. This included technical expertise in Java, C++, Web Development, QA, Data Warehousing etc.  We continue to provide AOL entities with contingency hire and temporary staffing resources across a range of technical disciplines.

MasterCard

Firstaff is a preferred supplier for MasterCard, contracting resources throughout Europe, UK and Ireland providing skilled professionals and Subject Matter Experts (SME’s) across their Business Operations and IT functions including; IT Project Manager, Project Co-ordinator, Technical Experts, Business Analysts (BA’s), Payments, Legal and Executive Assistants, Relationship Managers etc.

IBM

Firstaff provide professional services to IBM (Europe & North America), assisting in the building of global teams and contractor resources to IBM clients within the Banking and Insurance sectors throughout US, Canada, South America, Asia & Europe.   This includes expertise in the areas of IIW (Insurance Information Warehouse), BDW (Banking Data Warehouse), SOA (Services Orientated Architecture), IBM WebSphere, Data Modelling etc.

Middle East

Working closely with a range of clients throughout the GCC region providing expert IT and Subject Matter Expert (SME’s) resources for large IT & Business Implementation, Integration and Re-engineering projects.  Largely working with Banking, Financial Services, Public & Professional Services organisations, some of which include;  Saudi Arabian Monetary Agency (SAMA),  BAE Systems, NAS Holdings, Gulf International Bank,  Saudia Airlines etc.

AIB

Firstaff was responsible for the setting up of a pilot TQM (Total Quality Management) team of Lean Six Sigma experts to roll out enterprise-wide change and re-engineer processes throughout AIB.  We also worked with AIB as a preferred supplier for their Retail Banking Operations successfully hiring FTC resources in the following disciplines; Banking Relationship Management, Fraud/Risk, Financial & Business Analysis, Cash Management, Banking Operations Officials.

Oracle/SunMicroSystems

Worked with Oracle during their growth phase of their operations in Ireland assisting to build IT and Sales & Business Operations teams by providing technical and professional temporary, FTC and contactor resources.  Successfully developed relationships with HR and Hiring Managers and collaborated with them to fill their needs for project and FTC assignments personnel.

Aviation

Currently working on one of the largest Airline and Civil Aviation Authority Transformation projects for a national flag carrier and government in the GCC. Working directly with senior executives on resourcing Subject Matter Experts as permanent hires or as SME’s for specific project deliverables.

 

Strategic Planning, Strategic Management, Restructuring, Change Management, Airline Turn-Around, Airline Start Up, Cost Reduction, Business Planning, Alliances, Airline Profitability, Cost reduction, Fuel Conservation and Gap Analysis, Fuel Conservation and Sustainable Development, Distribution Channels.

 

 

Sales and Marketing, Sales Planning, Pricing & Revenue Management, Ground Operations / Safety, Ground Services, In-flight Services, Safety & Security, Fleet Planning, Fleet Optimization, Business Planning, Long term Fleet Planning, Network Planning, Business Planning, Network Optimization, New Destinations, Airport certification, Airport commercialisation, Airport & Aviation Safety etc…