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Service Advisor - Luxury Brand

REFERENCE NUMBER: KMCKMC001d

LOCATION: Dublin South

Service Advisor - Luxury Brand

Location: Dublin North

Salary: €35k basic OTE €60k

Our client, a prestigious car dealership located in North Dublin, are currently seeking an additional Advisor for their aftersales team. With an excellent customer service rating and an exquisite showroom, this dealership stands out in compassion to its competitors. 

Role:

This aftersales position will see the successful candidate in a customer facing role, responsible for forming and maintaining customer relationships on a daily basis.

Our client is seeking a polished individual who is flexible, structured and prepared to work as part of a busy vibrant team. Good interpersonal skills are essential, as you will regularly interact with colleagues and customers.

Essential skills:

  • Strong discipline with a process driven focus
  • Highly professional & excellent customer service skills
  • Must have a Minimum of two years industry experience
  • ADP/Kerridge experience would be an advantage
  • Excellent communication and interpersonal skills
  • A technical background would be advantageous
  • Work well under pressure
  • Impeccable telephone manner

Key Responsibilities:

  • Acting as a brand ambassador for the company by ensuring customer service is consistently maintained to the highest standards
  • Communicate the VHC process to the customer obtaining authorisation of identified work
  • Interact with all customers professionally and efficiently
  • Processing of invoices and managing work in progress on a daily basis
  • Utilising manufacturer and company standards and best practice

Contact:

Karen McConn

Recruitment Consultant

Firstaff Ltd

85/86 Grafton Street

Dublin 2

Email: karen@firstaff.ie

Phone: 01 6797766

Mobile:085 7878211

Web page: https://www.firstaff.ie/

Linkedin: https://www.linkedin.com/in/karen-mcconn-3a9604148/

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Consultant for this Job:

Karen McConn

Senior Consultant