Tax Free Head of Airline Integrated Operations


LOCATION: International

Tax Free Head of Airline Integrated Operations (IOCC)

Location: Jeddah, Saudi Arabia

Reporting to: Director of Operations

Salary: €140k + bens

Role Purpose:

Head of IOCC, lead a diverse team with a projected size fleet of over 50 aircraft with responsibility for the management of the entire IOCC function.


Key Accountabilities / Substantial Responsibilities:


  • Nature and scope of influence a position has on its area of responsibility/ operation.
  • Ensure that IOCC flight dispatch meets weather report facilities requirements and that the FDO has weather reports and forecast necessary for the operation, and
  • Lead a diverse team with a projected size fleet of over 50 aircraft.
  • Minimum 10 years IOCC management experience.
  • Subject matter knowledge and practical experience in flight dispatch, short term crewing and planning, operations control, disruption management, airline charter services, station operations, OTP reporting & management.
  • Advanced aircraft scheduling and planning skills balanced with strong understanding of the commercial aspects of operations.
  • Strong relationship development and management skills with the ability to engage multiple diverse stakeholders within a multicultural environment.
  • Ability to lead significant process improvements across the IOC relating to documenting policies, procedures, drive, develop and mentor management team to achieve excellence in operational performance.


  • Position’s responsibility for communications both within and outside the organization.


  • Identify, develop and make ideas, techniques, procedures, services, or products.
  • Development of policy and procedures in Flight Dispatch and maintenance of the highest standards in the FD function.
  • Develop IOCC QRH procedures for flight dispatch, recommending amendments to the IOCCM/GOM/FOTM.


Qualifications / Requirements:


  • A current Aircraft Dispatcher’s certificate and Have completed all FOTM training requirements for FDO and Remain a current and authorized Company FDO.


  • Have a minimum of five years’ experience in a senior aircraft dispatcher role, or a minimum of 10 years as manager of an IOCC department or have an equivalent background.

Competencies: Advanced Level

  • Leadership / Communication / Planning/Organising / Judgement & Analysis / Decision Making / Problem Solving

*NB: All applicants CVS will be reviewed and should your skillset match our client's requirements, we will contact you via email / mobile.  We are also happy to consider you for other open opportunities within Firstaff.  If however, you object to us holding your data on file, please acknowledge via email by return.

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Paul Dooley,

Managing Director,

Firstaff Personnel Consultants,

85/86 Grafton Street,

Dublin 2, Ireland.

Email :

Phone :+353 1 6797766

Mobile : +353 86 252 9015

Web Page:

Linkedin :

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Consultant for this Job:

Paul Dooley

Managing Director